Shipping policy
C.A.R.E. Foundation NJ fulfills and ships merchandise to customers located within the United States. While our operations are based in New Jersey and local orders may be prioritized, we proudly serve customers nationwide.
Order Processing Time
Orders are typically processed within 3–7 business days after purchase. Processing times may be longer during high-volume periods, community drives, special releases, holidays, or events.
Shipping Rates and Methods
Shipping costs are calculated at checkout based on order size, weight, destination, and carrier rates. Available shipping methods may vary depending on your address. Carriers may include USPS, UPS, or other trusted shipping providers.
Estimated Delivery Time
Delivery time begins once your order has shipped. Estimated delivery windows are provided at checkout and may vary based on carrier conditions, weather, and location.
Order Tracking
If you would like to receive tracking information for your order, please contact us at carefoundationnj@gmail.com. When reaching out, include your order number and the email address used at checkout so we can locate your shipment and provide the most accurate tracking details available.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Multiple Orders
Orders placed separately are processed individually and may arrive at different times. Orders cannot be combined once submitted.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at carefoundationnj@gmail.com within 7 days of delivery. Include your order number and photos if applicable, and we will assist you.
Shipping Delays
C.A.R.E. Foundation NJ is not responsible for shipping delays caused by the carrier, but we will support communication and tracking when possible.
Donations
Donations to C.A.R.E. Foundation NJ are accepted from all locations in the U.S. and are not affected by shipping availability.